Privacy Policy

Last updated: June 26, 2026 

This Privacy Policy (the “Policy”) explains how LingvaShop Translations (“LingvaShop,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information in connection with our website, our certified and standard translation, apostille assistance, notarization, and related professional services, and our communications with you, and describes the choices and rights available to you. This Policy is incorporated into and forms a part of our Terms of Service and should be read together with our Payment Policy. 

By accessing or using our website, requesting a quote, placing an order, contacting us, or otherwise interacting with us, you acknowledge that you have read and understood this Policy. 

1. Scope 

This Policy applies to personal information we collect through our website, through our certified and standard translation, apostille assistance, notarization, and related professional services, through our customer-support channels (including email and telephone), through quote-request forms, and through our communications with you. It does not apply to the practices of any third party we do not own or control, including without limitation our payment processors, our shipping carriers, our advertising platforms, any third-party website to which our website links, and any governmental, regulatory, or other authority to which a document may be submitted on your instructions. 

2. No Customer Accounts 

We do not offer customer accounts, user logins, customer dashboards, or password-protected portals on our website. We do not require you to create an account to request a quote, place an order, or use our Services. We interact with customers through our quote-request forms, email correspondence at info@LingvaShop.com, and telephone communications. We may use industry-standard session technology to support cart functionality, quote requests, and security on our website, but this does not constitute a customer account. 

3. Information We Collect 

We collect personal information directly from you when you request a quote, place an order, submit source documents, contact us by email, telephone, SMS / text message, respond to our communications, or otherwise use our website or our Services. We also collect information automatically from the devices you use to access our website, and we receive information from service providers and other third parties acting on our behalf. 

Categories of personal information we collect include, without limitation: 

  • Identifiers and contact information. Name, email address, mailing address, billing address, shipping address, and telephone number. 
  • Customer and transaction information. Quote requests, order history, services purchased, languages and document types ordered, communications about quotes and orders, certifications and notarizations issued, delivery information, customer-support history, and feedback. 
  • Payment information. Cardholder name, billing address, payment method type, last four digits of the card or account, and authorization tokens. Full payment-card numbers and security codes are entered directly with our third-party payment processors and are not stored on our systems. 
  • Source-document content. The content of the documents and other source materials you submit for translation, certification, notarization, or apostille assistance. These materials frequently contain personal information about you and about third parties, including without limitation names, dates of birth, addresses, government-issued identifiers, immigration data, financial data, employment data, educational data, medical and health data, family relationships, and personal information about minors. 
  • Communications content. The content of your email correspondence with us, telephone-call recordings (only for calls where the recording is announced to all parties at the start of the call, as automatically provided by our telephony platform), SMS and text-message correspondence, and any other communications you direct to us. 
  • Device and online-activity information. IP address, device identifiers, browser type and version, operating system, referring URL, pages viewed, links clicked, search terms, session duration, approximate location derived from IP address, and information collected through cookies and similar technologies as described in Section 7. 
  • Inferences. Limited inferences drawn from contact, transaction, device, and online-activity information to support service delivery, fraud prevention, security, and website analytics. We do not draw inferences from source-document content or Sensitive Personal Information to create consumer profiles or infer characteristics. 

4. How We Use Information 

We use personal information to operate our business and to provide the Services you request. Specifically, we use personal information to: 

  • Provide, perform, and deliver the Services you request, including translation, certification, notarization, apostille assistance, and related professional services; 
  • Communicate with you about quote requests, orders, deliveries, notices, updates, and your inquiries; 
  • Process payments and detect, prevent, and investigate fraud, chargebacks, security incidents, and abuse; 
  • Comply with our legal, regulatory, tax, accounting, audit, and contractual obligations and enforce our agreements; 
  • Maintain business records consistent with industry standards applicable to certified-translation providers; 
  • Improve, develop, and analyze our Services, our website, and our customer support; 
  • Send service-related communications and notifications; 
  • Respond to your requests, complaints, demands, claims, disputes, regulatory inquiries, and legal proceedings, whether actual or reasonably anticipated; 
  • Defend ourselves and our personnel against actual or threatened legal claims, demands, complaints, and disputes; and 
  • Protect the rights, property, and safety of LingvaShop, our personnel, our customers, and the public. 

Our use of source-document content and Sensitive Personal Information is subject to the additional restrictions in Section 5 and the California Notice in Section 14. 

5. Source-Document Content and Sensitive Personal Information 

Source documents you submit are processed for the limited purposes of providing the Services you request, performing quality control, addressing customer-support inquiries, responding to subsequent revision and reissue requests, maintaining records as required by law and by industry practice, responding to disputes and chargebacks, and meeting our compliance, audit, and legal obligations. Access to source-document content within our organization is limited to personnel and qualified contractors who have a need to access the content to perform the Services or to support the foregoing purposes. 

Notwithstanding anything else in this Policy, we do not use source-document content or any Sensitive Personal Information contained in source documents for advertising, cross-context behavioral advertising, third-party marketing, unrelated analytics, the training of public, third-party, or generally available artificial-intelligence or machine-learning models, or the creation of consumer profiles. We use source-document content and Sensitive Personal Information solely as reasonably necessary and proportionate to provide the Services requested by the customer, perform quality control, communicate about the order, prevent and investigate fraud and security incidents, comply with legal obligations, enforce our agreements, maintain business records, and handle support requests, revision requests, disputes, chargebacks, audits, and legal claims. We do not use Sensitive Personal Information to infer characteristics about any consumer. 

6. Use of OCR Technology in Quote-Request Processing 

To help us prepare accurate quotes and to streamline our quote-request process, we use third-party optical-character-recognition (“OCR”) technology provided by Google LLC (Google Cloud Document AI). When you upload a document through our quote-request or order forms, the OCR technology processes the document to extract structural and language information that helps us identify the document type, estimate page count and word count, identify the source language, and prepare an accurate quote. 

Limited use; prompt deletion. The OCR-extracted information is used solely for the purpose of preparing your quote. Once the quote has been generated, the OCR-extracted text is deleted from our systems. We do not retain OCR-extracted text after it has served its quoting purpose. 

Provider terms; no model training. Google Cloud Document AI is provided by Google LLC subject to Google’s published commercial terms and service terms. Under those terms, Google processes customer data submitted to Document AI solely to provide the OCR service to us. Google does not use customer data submitted to Document AI to train its general-purpose AI or machine-learning models. 

Assistance only; no automated decisions. The OCR technology is used only to assist our human personnel in preparing quotes. The OCR technology does not make automated decisions concerning you that produce legal or similarly significant effects. Final quotes, pricing, order acceptance, and all other business decisions are made by qualified human personnel. 

No other AI uses of customer data. Except as described in this Section, we do not use AI or other automated processing technologies to process source documents, translations, certifications, or personal information contained in those materials. 

7. Cookies and Similar Technologies 

We and our service providers use cookies, pixels, tags, local storage, and similar technologies on our website to operate the website, remember your preferences, maintain your cart and session, measure and analyze use of our website, prevent and investigate fraud and abuse, and support certain analytics and marketing functions. 

Categories of cookies. Our website uses the following categories of cookies and similar technologies. These categories correspond to the categories presented in our cookie-consent management platform, where you may manage your preferences: 

  • Necessary cookies. These cookies are essential to enable the basic functionalities of the website and cannot be switched off. They include cookies necessary for security, secure form submission, cart functionality, navigation, and recording your cookie-consent preferences. These cookies do not store any personally identifiable information. 
  • Functional cookies. These cookies enable enhanced website functionalities, such as sharing content on social-media platforms, collecting feedback, and supporting other third-party features integrated into the website. 
  • Analytics cookies. These cookies help us and our analytics providers understand how visitors interact with the website, including information on metrics such as the number of visitors, bounce rate, traffic source, and pages viewed. Our analytics providers include without limitation Google Analytics (Google LLC) and Google Tag Manager (Google LLC). 
  • Performance cookies. These cookies are used to understand and analyze the key performance indicators of the website, including page-load metrics and session interactions, which help us deliver a better user experience. Our performance providers include without limitation Hotjar Ltd. 
  • Advertisement cookies. These cookies are used to provide visitors with relevant advertisements based on pages they have visited previously and to measure the effectiveness of our advertising campaigns. Our advertising partners include without limitation Google Ads (Google LLC).” 

Consent management. We use a third-party cookie-consent management platform to give you choices over non-essential cookies. When you first visit our website, you are presented with a cookie banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can change your cookie preferences at any time by accessing the cookie-preferences control on our website. Your preferences are stored in a cookie on your device. 

Browser controls. You can also manage cookies through your browser settings, although disabling certain cookies may affect the functionality of parts of the website. 

Do Not Track. Our website does not respond to traditional “Do Not Track” (DNT) browser signals, but we honor the Global Privacy Control (GPC) signal as described in Section 14. 

8. How We Disclose Information 

We disclose personal information for the business and commercial purposes described in this Policy to the following categories of recipients: 

  • Translators, reviewers, proofreaders, editors, and notaries. We engage independent professional translators, reviewers, proofreaders, editors, and notaries as contractors to perform translation, review, proofreading, editing, certification, notarization, and quality-control services. These contractors may access source-document content only to the extent reasonably necessary to perform the Services. We assign individual orders to contractors with appropriate language pair, subject matter, and qualification fit. 
  • Payment processors. We use third-party payment processors, including without limitation Stripe, PayPal, and Zelle, to process payments. Payment processors collect and handle payment-card and account information directly subject to their own privacy policies, security standards (including the Payment Card Industry Data Security Standard, where applicable). 
  • Shipping and delivery carriers. When you order hard-copy delivery, we share necessary delivery information (name, mailing address, contact information) with U.S.-based commercial carriers, including without limitation the United States Postal Service (USPS), FedEx, UPS, and DHL Express, to perform delivery. Carriers process this information subject to their own privacy policies. 
  • Telecommunications providers. We use third-party voice and SMS providers, including without limitation RingCentral and Google Voice, for telephone and SMS communications. These providers process call and SMS metadata, and in some cases content, subject to their own privacy policies. Where telephone calls are recorded, the recording is announced to all parties at the beginning of the call as required by applicable law (including California Penal Code § 632 and similar two-party consent laws); your continued participation in the call after the announcement constitutes your consent to the recording. 
  • Hosting, infrastructure, and software providers. We use third-party hosting, cloud-storage, file-storage, email, business-software, security, anti-fraud, customer-support, and analytics providers to support our business operations. Our analytics, advertising-measurement, and website-improvement providers include without limitation Google LLC (Google Analytics, Google Tag Manager, and Google Ads) and Hotjar Ltd. (session analytics and user-experience analytics). We also use Google LLC (Google Cloud Document AI) for optical-character-recognition processing of documents submitted through our quote-request and order forms, as further described in Section 6. These providers process personal information on our behalf in accordance with their applicable terms of service and privacy practices governing the processing of personal information.  
  • Recipients you direct. Persons to whom you direct us to deliver or submit a document on your behalf. 
  • Legal and safety recipients. Law-enforcement agencies, regulators, courts, tribunals, administrative bodies, and other governmental and quasi-governmental authorities, and other persons, where we believe in good faith that disclosure is required by law, by legal process, or to protect our rights, property, safety, or security, or those of our personnel, our customers, or the public, to enforce our agreements, or to investigate, prevent, or address fraud, abuse, security incidents, or other actual or potential misconduct. 
  • Corporate transactions. Acquirers, investors, advisors, lenders, and other participants in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of all or part of our assets, or other corporate transaction, in each case subject to customary confidentiality obligations. 

We do not sell personal information for monetary or other valuable consideration, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”). 

9. International Data Processing and Transfers 

We are a U.S. business with our principal place of business in Los Angeles, California, and operate primarily from the United States. Personal information we collect may be processed and stored in the United States and in other countries where our service providers and our independent contractors operate. Data-protection laws in those countries may differ from those of your country of residence. 

Because we engage independent professional translators and reviewers as contractors located in various countries to support the language pairs we offer, source-document content you submit may be processed by contractors located outside the United States. Their access to source-document content is limited to specific assigned orders. 

Where required by applicable law, we use appropriate safeguards to protect personal information that is transferred internationally. By submitting source documents and using our Services, you acknowledge and agree that your personal information may be processed in countries other than your country of residence for the purposes described in this Policy. 

10. Data Retention 

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including without limitation: (i) to provide and deliver the Services; (ii) to respond to revision, support, certification reissue, and verification requests; (iii) to maintain business, accounting, tax, audit, and compliance records as required or permitted by applicable law; (iv) to detect, prevent, and investigate fraud, security incidents, chargebacks, and abuse; (v) to enforce our agreements and protect our legal rights; (vi) to respond to and defend against disputes, chargebacks, claims, demands, complaints, regulatory inquiries, and legal proceedings, whether actual or reasonably anticipated; (vii) to comply with our legal, regulatory, professional, and contractual obligations; and (viii) to maintain records consistent with industry standards and professional practice applicable to certified-translation providers. Where personal information is no longer required for these purposes, we delete it, deidentify it, or aggregate it, unless a longer retention period is required or permitted by applicable law. 

Source documents and deliverables. We retain source documents you submit and the completed translations and certifications we deliver for the period reasonably necessary to provide ongoing support, respond to revision and reissue requests (which may arise long after delivery, particularly for certifications that may be re-presented to recipients or that may require verification), maintain records consistent with industry standards for certified-translation providers, respond to disputes and chargebacks, defend legal claims, and comply with our legal and audit obligations. 

Order, payment, invoice, and transaction records. We retain these records for the period reasonably necessary for accounting, tax reporting, audit, fraud-prevention, chargeback-dispute, and similar business purposes, consistent with applicable federal and state law and our professional advisors’ guidance. 

Customer communications and support records. We retain customer-support communications, email correspondence, telephone-call records (where applicable), SMS and text-message correspondence, and related records for the period reasonably necessary to respond to inquiries, support requests, complaints, demands, claims, and disputes, whether actual or reasonably anticipated. 

Website, device, cookie, and analytics data. We retain this data for the period reasonably necessary for security, fraud prevention, website operation, analytics, and legal compliance, subject to the controls described in Section 7. 

Records of privacy requests. We retain records of privacy requests and related verification information for the period required by applicable law. 

Backups and archives. Personal information may persist in backups and archives for a limited additional period after deletion from active systems due to the technical nature of backup and archival processes. 

11. Security 

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, and destruction. These safeguards include without limitation access controls, encryption of data in transit, role-based access for personnel and contractors, and ongoing review of our security program. No method of transmission over the internet and no method of electronic storage is fully secure, however, and we cannot and do not guarantee absolute security. You are responsible for safeguarding the devices, accounts, and email addresses you use to access our Services and to receive deliverables from us. 

12. Children’s Privacy 

Our website and Services are intended for adults and are not directed to children. We do not knowingly accept orders directly from individuals under the age of eighteen (18), and our Terms of Service require all customers to be at least eighteen (18) years of age. We do not knowingly collect personal information directly from children under the age of sixteen (16) for the purposes of marketing, advertising, profiling, or any purpose other than processing an order placed by an adult customer. 

Documents containing information about minors. Adult customers may submit source documents that contain personal information about minors, including without limitation birth certificates, school transcripts and academic records, immigration records, family records, vaccination and medical records, custody and adoption documents, and similar materials. In those cases, we process the minor’s personal information only as reasonably necessary and proportionate to provide the Services requested by the adult customer and for the related purposes described in this Policy, and not for advertising, cross-context behavioral advertising, third-party marketing, unrelated analytics, the creation of consumer profiles, or any purpose unrelated to the order. 

Parental responsibility. When you submit a source document containing personal information about a minor, you represent and warrant that you have the legal authority to submit the document on behalf of, or with respect to, the minor for the purpose for which you are ordering the Services. We rely on your representations and do not independently verify legal custody, parental authority, or other legal capacity. If you become aware that personal information of a minor has been submitted by a person who did not have legal authority to do so, please contact us at info@LingvaShop.com. 

No sale or sharing of minors’ information. We do not knowingly sell or share for cross-context behavioral advertising the personal information of any consumer under the age of sixteen (16). If you believe that a child under sixteen (16) has directly provided personal information to us in a manner inconsistent with this Policy or applicable law, please contact us using the details in Section 17 and we will take appropriate steps to address the matter, including deletion where required by law. 

13. Your Rights 

Depending on where you reside and on applicable law, you may have certain rights with respect to your personal information. These rights may include, depending on your jurisdiction, the rights to access, know, correct, delete, port, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details in Section 17 and as described in Section 14 (for California residents) and Section 15 (for residents of other U.S. states). 

We will respond within the time required by applicable law. We may need to verify your identity before fulfilling your request and may decline a request to the extent permitted or required by applicable law, including without limitation where retention is necessary to comply with legal obligations, to defend or pursue legal claims, to detect or prevent fraud, or for other purposes recognized by applicable law. 

14. Notice to California Residents (CCPA/CPRA) 

This Section supplements the rest of this Policy and applies only to natural persons who reside in California. It is provided to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and its implementing regulations. 

Categories of Personal Information Collected. In the preceding twelve (12) months, we have collected the following categories of personal information identified by the CCPA: (a) identifiers, including name, postal address, email address, telephone number, IP address, and similar identifiers; (b) “customer records” information under California Civil Code §1798.80, including name, address, telephone number, payment information, and similar details; (c) commercial information, including records of services requested, considered, or obtained; (d) internet or other electronic network activity, including browsing history, search history, and interactions with the website; (e) geolocation data, in the form of approximate location derived from IP address; (f) sensory data, where you contact us by recorded voice communication; (g) professional or employment-related information, where you submit such material as a source document; (h) education information, where you submit such material as a source document; (i) inferences drawn from the foregoing for the purposes described in this Policy; and (j) Sensitive Personal Information, as described below. 

Sensitive Personal Information. Because we provide translation and document services, source documents you submit frequently contain Sensitive Personal Information, as that term is defined under the CCPA, including without limitation Social Security numbers, driver license numbers, state-identification-card numbers, passport numbers and other government-issued identifiers, immigration-status information, account log-in credentials (where appearing in source documents), financial-account information, precise geolocation in certain documents, racial or ethnic origin, religious or philosophical beliefs, genetic data, biometric information, health information, and information about sex life or sexual orientation. We use and disclose Sensitive Personal Information only for the limited purposes permitted by Section 7027 of the CPRA regulations, including without limitation to perform the Services you have requested, to prevent and investigate security incidents and fraud, to ensure the physical safety of natural persons, to perform short-term and transient uses, to provide services on our behalf, and to verify and maintain the quality and safety of our Services. We do not use or disclose Sensitive Personal Information to infer characteristics about you. 

Sources of Personal Information. We collect personal information from the categories of sources described in Section 3, including: directly from you and from devices you use; automatically from your interactions with our website and our communications; from our service providers and contractors acting on our behalf; and from third parties to whom you direct us to interact, such as recipients of documents. 

Business and Commercial Purposes. We collect and disclose personal information for the business and commercial purposes described in Sections 4 through 8 of this Policy. 

Categories of Third-Party Recipients. We disclose personal information for the business purposes described above to the categories of recipients identified in Section 8. 

Twelve-Month Disclosure. In the preceding twelve (12) months, we have collected the categories of personal information listed above for the business and commercial purposes described in this Policy and have disclosed those categories of personal information for business purposes to the categories of recipients described in Section 8. We have not sold any category of personal information in exchange for monetary or other valuable consideration, and we have not shared any category of personal information for cross-context behavioral advertising, as those terms are defined under the CCPA. 

No Sale; No Sharing for Cross-Context Behavioral Advertising. We do not sell personal information in exchange for monetary or other valuable consideration, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under the CCPA. We do not knowingly sell or share the personal information of consumers under the age of sixteen (16). 

Opt-Out Preference Signals (GPC). We honor browser-based opt-out preference signals, including the Global Privacy Control (GPC) signal, as required by California law. When we receive a GPC signal from your browser or device, we treat it as a valid request to opt out of the sale or sharing of personal information for that browser or device. Because we do not sell personal information for monetary consideration and do not share personal information for cross-context behavioral advertising, honoring a GPC signal does not materially change our practices. However, we process the signal as a valid opt-out request to the extent required by applicable law. Some browsers and browser extensions transmit GPC signals automatically. You can find more information about GPC at globalprivacycontrol.org. 

California Privacy Rights. Subject to verification and to the limits and exceptions of the CCPA, California residents have the following rights: 

  • Right to Know. The right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting or sharing the information, the categories of third parties to whom we have disclosed the information, and the specific pieces of personal information we have collected. 
  • Right to Delete. The right to request deletion of personal information we have collected from you, subject to the exceptions provided by law. 
  • Right to Correct. The right to request correction of inaccurate personal information we maintain about you. 
  • Right to Opt Out of Sale or Sharing. The right to opt out of any sale or sharing of personal information. Because we do not sell or share personal information as those terms are defined under the CCPA, this right has no practical effect, but we recognize the right. 
  • Right to Limit Use of Sensitive Personal Information. The right to direct us to limit our use and disclosure of Sensitive Personal Information to the purposes permitted by Section 7027 of the CPRA regulations. Because we use Sensitive Personal Information only for those limited purposes, this right has no practical effect, but we recognize the right. 
  • Right to Non-Discrimination. The right not to receive discriminatory treatment for exercising any right under the CCPA. We will not deny Services, charge different prices, or provide a different level or quality of Services because you exercise a CCPA right, except as permitted by law. 

How to Submit a Request. California residents and their authorized agents may submit a verifiable request by sending an email to info@LingvaShop.com with the subject line “California Privacy Request.” Please include sufficient information for us to identify you, the nature of your request, and any order references. We will acknowledge receipt within ten (10) business days and will respond within forty-five (45) days of receipt, with one additional forty-five (45)-day extension where reasonably necessary, in which case we will notify you within the initial period. 

Identity Verification. To protect your information, we will take reasonable steps to verify your identity before responding to a request to know, delete, or correct. The level of verification will depend on the sensitivity and value of the information requested. We may ask you to provide additional information to match against information we already have on file. We will not use information you provide for verification for any other purpose. 

Authorized Agents. You may designate an authorized agent to submit a request on your behalf. The agent must provide a copy of a valid written authorization signed by you, and we may require you to verify your own identity directly with us and confirm that you have authorized the agent. We may deny a request from an agent that does not submit proof of authorization. 

Shine the Light. California Civil Code §1798.83 permits California residents to request information concerning disclosure, if any, of personal information to third parties for the third parties’ direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes. California residents wishing to request more information may contact us using the details in Section 17. 

Automated Decision-Making. We use Google Cloud Document AI for optical-character-recognition processing of quote-request documents, as described in Section 6. This OCR technology is used to assist our human personnel in preparing quotes and does not make automated decisions concerning you that produce legal or similarly significant effects. Final decisions concerning pricing, order acceptance, service delivery, quality control, certification issuance, and similar business matters are made by qualified human personnel. 

15. Notice to Residents of Other U.S. States 

This Section provides additional information for residents of U.S. states other than California that have enacted comprehensive consumer-privacy laws, including without limitation Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Tennessee, Delaware, Nebraska, New Jersey, New Hampshire, Minnesota, Maryland, Rhode Island, Kentucky, Indiana, and any other state whose consumer-privacy law may apply to our processing of your personal information. 

Universal rights. Subject to verification and to the limits, exceptions, and thresholds of each applicable state law, residents of these states may have the following rights, to the extent provided by the applicable state law: 

  • The right to confirm whether we process your personal data and to access that data; 
  • The right to correct inaccurate personal data; 
  • The right to delete personal data; 
  • The right to obtain a copy of your personal data in a portable format; 
  • The right to opt out of the processing of personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects; 
  • The right to limit the use or disclosure of sensitive personal data; and 
  • The right not to receive discriminatory treatment for exercising these rights. 

Sensitive personal data. Where applicable state law requires consent for the processing of sensitive personal data, you acknowledge that by submitting source documents to us that contain sensitive personal data (such as government-issued identifiers, immigration-status information, health information, or information revealing racial or ethnic origin, religious beliefs, or other sensitive categories), you consent to our processing of that sensitive personal data for the limited purposes described in this Policy. 

No sale; no targeted advertising; no significant profiling. We do not sell personal data in exchange for monetary consideration, we do not engage in targeted advertising, and we do not engage in profiling that produces legal or similarly significant effects concerning consumers, as those terms are defined under the applicable state privacy laws. 

How to submit a request. Residents of these states and their authorized agents may submit a request by sending an email to info@LingvaShop.com with the subject line “State Privacy Request.” Please include sufficient information for us to identify you, the state in which you reside, the nature of your request, and any order references. We will respond within the time required by the applicable state law. We may need to verify your identity before fulfilling your request. 

Appeal of denied requests. If we deny your request, you may appeal our decision by sending an email to info@LingvaShop.com with the subject line “Privacy Request Appeal.” We will respond to your appeal within the time required by the applicable state law. If your appeal is denied, you may have the right to contact your state attorney general’s office to submit a complaint. 

Scope of obligations. Our obligations under each state’s privacy law depend on the applicability thresholds (such as number of consumers processed annually or revenue) and on the specific provisions of that law. To the extent any particular state’s law does not apply to us, the rights described in this Section may not be available under that state’s law, but we may still recognize them as a matter of policy. 

16. Changes to This Policy 

We may modify this Policy at any time by posting the revised Policy on our website and updating the “Last updated” date above. Modifications are effective immediately upon posting unless a later effective date is stated. Where required by applicable law, we will provide additional notice or obtain consent for material changes. Your continued use of the website or the Services after the effective date constitutes your acceptance of the revised Policy. 

17. Contact 

Questions, comments, or requests regarding this Policy or our privacy practices may be directed to info@LingvaShop.com. 

For privacy requests, please use the subject lines indicated in Sections 14 and 15 to help us route your request efficiently.